Delta reservation center in Chisholm to add 107 jobs

Iron Range newsDelta airlines is proposing to remodel and expand its Delta reservation center in Chisholm that would add 107 new jobs at the facility. They’ll be approaching the Iron Range Resources and Rehabilitation for a loan package at today’s meeting in Eveleth.

When Delta bought Northwest many thought the Chisholm ticket reservation facility wouldn’t make the corporate cut, but productivity and performance proved to be strong enough to keep despite cuts elsewhere in Minnesota and around the country. And good for the Range. After the Fairview Range Regional Medical Center and Hibbing Taconite, the Delta facility is the next largest employer in the central Mesabi Iron Range with 418 workers.

It bears mentioning that the Delta reservation center deploys a number of “e-agents,” workers who handle calls from home using high speed internet connections. I know a few of them and they live all over the Range. I also know agents that would like to do this but can’t, because of the internet service where they live. The managers at Delta are among the few people in Range business leadership I’ve talked to who deeply understand the importance and forgotten priority of high speed internet in the economic future of the Iron Range.

All that said, on the heels of a new hotel in Hibbing, new jobs at Delta is more good news for the central Range.

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